The Jekyll Club
  • 05-Nov-2018 to 31-Dec-2022 (EST)
  • Guest Services
  • Jekyll Island, GA, USA
  • Hourly
  • Full Time

Heath & Welfare, Paid Time Off, 401k

Guest Service Agent:

As a Guest Service Agent at Jekyll Island Club Resort you must be an individual who can overlap their job duties in other departments. Whether that mean stepping in to assist in luggage delivery and room orientation for a guest arrival experience or assisting in Concierge Services. We are looking for individuals who enjoy working as a team and are positive, poised and professional.

Greeting all guests in a friendly and warm manner; performing guest check-in and check-out; and solving guest-related problems in a timely and professional manner. Entering guest data into the computer, including posting miscellaneous charges and entering wake-up calls and other guest requests.

Overseeing all cash/credit card transactions and maintain a personal bank. Must understand and enforce the Resorts company credit policies. Accounting for all cash and making deposits in accordance with hotel and company policies.

Assist guests in navigating our gorgeous property and providing information on Resort Services. May make restaurant, transportation or entertainment reservations for guests.

As part of the Guest Services Team, you will join other associates that value hard work and pride themselves in making every single event an unforgettable one for our guests and their loved ones. Dedicated to exceeding service standards and providing services of the highest caliber. Ability to work/collaborate together and communicate effectively with guests and associates at all levels of the organization.

The Jekyll Club
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